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archives

crm

This tag is associated with 12 posts

TEAM Management: Are you a Leader or a Manager?

The reality of it is, however, that in an airline or team-driven environment, certain people will be required to wear both hats. But how do you decide which hat to wear? When does your team look up to you as a leader or a manager? Here is my conclusion to the dilemna:

A cockpit needs a Manager. An airplane needs a Leader.

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TEAM Awareness: Aviate, Navigate, Communicate.

Another flash. The night seemed like day for a fraction of a second, as once light streaked through the sky.  As we raced between clouds and rain, it was hard to tell how far – or how close – it had been. Looking back on the night, it really hadn’t started badly. But it still … Continue reading

TEAM Work: Training+Performance=Safety

“Without Knowledge, Skill cannot be focused. Without Skill, Strength cannot be brought to bear and without Strength, Knowledge may not be applied” – Alexander the Great’s Chief Physician The untimely tragedy of the Air France Flight 447 has left the aviation community baffled, and later scandalized over the shocking revelations shared by the investigation. What … Continue reading

TEAM Assessment: The problem with the Problem.

Every journey begins with the discovery of self. Situational awareness is important. Not to be confused with sympathy – possessing the ability to listen effectively and accurately enough to put yourself in the other person’s shoes. This is not necessarily to agree with them, but to truly understand the situation from their point-of-view in order … Continue reading

T.E.A.M.: A fresh look into #CRM | #flying #pilots #aviation

Was I daring? – or simply doing my job?… I pondered as I waited for the hangar door to open. I accepted the trip based on our company’s SOPs and my own comfort level, knowing full well that although the ride would be rough, it would none-the-less be safe. Continue reading

TEAM Communication: Birds of a Feather

“One in four persons you meet will not get along well with you” my coworker told me one day. Really? I get along well with everybody! Mostly.. “But”, he added “I don’t know why. I just heard it and thought it was an interesting statistics”. Wait, you mean one out of four pilots I work with will cause me grief in the cockpit? Continue reading

Serve; And bring each other home. | #flying #pilots #aviation

It’s been an interesting couple of last weeks here (at work) for me. I’m really enjoying my job and I love the flying, and I love the airplane. The fact is, I think, I’m getting pretty good at what I do. And that brings on another problem where I really find myself confined in my role of First Officer where I’m stuck doing the same thing more or less every day with no real challenge. Continue reading

The Samurai Code and Me. – True service in a crew envinronment.

It really spoke to me as an individual, first, but also as a pilot. In an industry where competitors are said to even “sell their mothers for a job”, where is the line where we should simply say “enough”? In an industry where two type A personalities usually find their way in the same little enclosed space for many hours in a day, how can you build your character so that you remain respectful yet assertive in your duties?

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When “Pretty Please” just doesn’t cut it: a look into modern hiring for #pilots | #aviation #flying #HR #CRM

I’ve dreamed of it. I’ve worked all my life for it. I’ve sacrificed for it, I’ve loved it, I’ve WANTED it. And now I have it. Let me introduce myself: J.D.M,  Professional Pilot. Greek mythology tells of a young man who, like you and me, once dreamed of flying – Icarus. His dream was so … Continue reading

Chuck Yeager and You – Or the Human Factor (Part 2)

I still remember laughing heartily at a small skit by the comedian Eddie Izzard. He was trying to describe his first experience as a small airplane charter client. I think the best part was when he explained in detail the small airplane, small cabin, and the single pilot who was giving a safety briefing over … Continue reading